Rates & Insurance

–I offer individual sessions, couples sessions and Couples Intensive Retreats (with follow up sessions). 

-Email me to today to determine if we’re a good fit and to schedule your appointment. Email: [email protected]

Insurance

I am an out of network provider. To protect your confidentiality and to allow our work to progress at your own pace, I do not accept insurance or Medicaid. I can provide receipts for therapy. Please check with your insurance company to determine if couples therapy or couples intensives are reimbursed. 

Payment

I accept cash, check and all major credit cards as forms of payment. I also accept payment directly on my site via the scheduling page.

Reschedule & Cancellation Policy

You are able to reschedule and cancel upcoming appointments from the “Change/ Cancel Appointments” link in your appointment confirmation email or at:  https://janellewashburne.as.me/

24 hour cancellation policy: Please take responsibility to cancel or reschedule your appointments yourself so you can ensure they are done accurately and your credit card is not charged for a missed session. Thank you for your understanding. 

2023 Good Faith Estimate (No Surprises Act): 

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

 Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

 You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

 Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

 Make sure to save a copy or picture of your Good Faith Estimate.

 For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-877-696-6775.